CALL CENTER

Call Center Staffing That Keeps Your Customers Covered

From inbound customer service to order support and outbound outreach, Logic Staffing provides reliable, trained representatives who keep your queues covered and your customers satisfied.

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Supporting call center teams since 2009

Supporting call center teams since 2009

Trusted by leading brands and service providers

Trusted by leading brands and service providers

Powered by Array

Powered by Array

Trusted by Leading Employers Across the Region

Thousands

Thousands

Of placements made

Long-term

Long-term

Partnerships with brands and service providers

Consistent

Consistent

Performance across every shift

Staffing Gaps Hurt the Customer Experience

Staffing Gaps Hurt the Customer Experience

Call center operations face constant challenges:

  • Hard-to-fill bilingual and experienced roles

  • Seasonal spikes and unpredictable call volume

  • High agent turnover and long ramp times

  • Pressure to hit service levels and handle times

When staffing falls behind, hold times climb and your customers feel it.

A Better Way to Staff Your Call Center

Logic Staffing, powered by Array, delivers reliable, high-performing teams through a structured workforce system.

Identify 

Identify 

We source and screen candidates specifically for call center environments — ensuring the right communication skills, system aptitude, and reliability from day one.

Amplify 

Amplify 

Our representatives are trained, coached, and supported to deliver consistent, high-quality customer interactions on every shift.

Coordinate 

Coordinate 

We manage onboarding, scheduling, and performance — keeping your seats filled and service levels on target.

Call Center Staffing Solutions Designed for Your Needs

Flexible engagement models to match your volume and performance needs

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Per Diem

Short-term coverage for shift-level gaps

  • Fast support for callouts and peak workload  

  • Flexible day-to-day coverage  

  • Trained representatives ready to step in

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Contract Staffing

Dedicated talent for ongoing and seasonal needs

  • Dedicated, trained representatives

  • Flexible duration and contract-to-hire options  

  • Built around your peak seasons and call volume

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Direct Hire

Permanent placements for representatives, leads, and supervisors

  • Pre-screened, precision-fit candidates  

  • Skills, qualifications, and culture alignment  

  • Faster, more reliable hiring cycles  

Roles We Staff Across Call Center Operations

Inbound Customer Service

Inbound Customer Service

Outbound & Order Support

Outbound & Order Support

Bilingual Representatives

Bilingual Representatives

Customer Care & Retention

Customer Care & Retention

Team Leads & Supervisors

Team Leads & Supervisors

Better Staffing. Better Customer Experience.

Better Staffing. Better Customer Experience.

Outcomes: 

  • Faster time-to-fill on critical roles  

  • Reduced turnover and retraining  

  • Consistent shift coverage

  • Stronger team performance and accountability 

We don’t just fill seats — we help your operation deliver.

Real People. Real Results.

Logic staffing is hands down more than just a temp agency, especially Angela she listened to my situation and worked with me in accordance to my schedule and my needs. And in the end of my time with logic the most memorable thing I can say is they don't just let you go or count you out if something unexpected happens in your personal life they understand and show support in every way they are possibly able too. Thank you Angela and the entire logic staffing team for understanding and for being amazing at what you do. I recommend this place to anyone and everyone who is in need of employment now or in the future they will take care of you.

muhamed selavic

Logic Staffing has been an excellent experience for me and made the whole employment process easy, friendly, professional and efficient. All the staff I have dealt with have been very good but in particular I recommend getting Connor’s help! Connor has been above and beyond in studying my case and concerns and found the perfect fit for me in terms of what shifts worked best for me as well as gave me other alternatives to choose from. If you have trouble getting hired Logic Staffing will definitely get you towards the right start.

Sam Alg

Logic staffing is great agency to find work through, I've been with them since September 2016. After leaving a less then stellar company and applying at several places with no luck, I came across a job listing on the job search app Indeed. Not only was I contacted immediately by a staff member, they were able to find me work right away! I started the day after my interview! I definitely recommend Logic staffing to anyone looking for work, that doesn't want to deal with the stress of job hunting and the full the hiring process!!

Priscilla Cason

Logic staffing is reliable! They have kept me busy the entire time I have been with them. Never forget to communicate with them because they really do care to know how you are liking your job. Their office environment is very friendly they greet you as soon as you walk thru the door with a smile on their face and eagerness to get you working asap! Danielle Who is my primary contact Is amazing!! She's made my experience with logic staffing a great one, she is very professional and is great at what she does.

MosesLewis1 Bonified

This post is to highly recommend Kent Logic Staffing to anyone looking for work. I was matched with a fine job at a great company, and I couldn't be more grateful for the assistance and support I received from the professional, kind, and responsive team there. A great big "Thank You!!" to Pei, Katie, Stacy, and all the wonderful people at Logic Staffing and Array Corp. for all you've done for me!! I wish you all the very best!! Thank you again!!

Dan Tarpinian

I must say that my experience with Logic Staffing has been a positive one. From having to take care of my baby girl and go to school, they took their time and did their best in such short noticed to accommodate my work schedule when I reached out for help. I am forever grateful. They are reliable, they are fast as well as help you find the right fit for you. I would definitely recommend it. I enjoy where I work now.

Ilyana Guinn

I have had a very good experience with the attention, support, follow-up and process to be hired through Logic Staffing, especially with Moises Quevedo, he has been very patient with me and has taken into account all my needs when assigning me a Workplace. I greatly appreciate your support, you respond to your messages and questions assertively even outside of your working hours. Sincerely RECOMMENDED

Mary Ibarguen

Working for Logic has been a great experience. I worked through Logic Staffing for my first ever job and I would say their crew has really helped me feel comfortable and confident in what I could do. Stefaan especially helped with that. He was always checking in and I really value that. I would definitely recommend working with Logic Staffing!

Evelyn Nelson

I 100% recommend this agency. They helped me find a job. Moises is a kind person and he is always willing to help others. What I definitely loved was that this is the first agency that I've met their manager and part of their staff. The manager is very attentive and with a good heart.

Maria Jimenez

I have had such a great experience with Logic Staffing. They were quick to get me set up. They have been very responsive and always answer my questions. Pay is good, and always on time. Would highly recommend. They have also always worked with me on special accommodations.

Dac1407

Logic staffing is hands down more than just a temp agency, especially Angela she listened to my situation and worked with me in accordance to my schedule and my needs. And in the end of my time with logic the most memorable thing I can say is they don't just let you go or count you out if something unexpected happens in your personal life they understand and show support in every way they are possibly able too. Thank you Angela and the entire logic staffing team for understanding and for being amazing at what you do. I recommend this place to anyone and everyone who is in need of employment now or in the future they will take care of you.

muhamed selavic

Logic Staffing has been an excellent experience for me and made the whole employment process easy, friendly, professional and efficient. All the staff I have dealt with have been very good but in particular I recommend getting Connor’s help! Connor has been above and beyond in studying my case and concerns and found the perfect fit for me in terms of what shifts worked best for me as well as gave me other alternatives to choose from. If you have trouble getting hired Logic Staffing will definitely get you towards the right start.

Sam Alg

Logic staffing is great agency to find work through, I've been with them since September 2016. After leaving a less then stellar company and applying at several places with no luck, I came across a job listing on the job search app Indeed. Not only was I contacted immediately by a staff member, they were able to find me work right away! I started the day after my interview! I definitely recommend Logic staffing to anyone looking for work, that doesn't want to deal with the stress of job hunting and the full the hiring process!!

Priscilla Cason

Logic staffing is reliable! They have kept me busy the entire time I have been with them. Never forget to communicate with them because they really do care to know how you are liking your job. Their office environment is very friendly they greet you as soon as you walk thru the door with a smile on their face and eagerness to get you working asap! Danielle Who is my primary contact Is amazing!! She's made my experience with logic staffing a great one, she is very professional and is great at what she does.

MosesLewis1 Bonified

This post is to highly recommend Kent Logic Staffing to anyone looking for work. I was matched with a fine job at a great company, and I couldn't be more grateful for the assistance and support I received from the professional, kind, and responsive team there. A great big "Thank You!!" to Pei, Katie, Stacy, and all the wonderful people at Logic Staffing and Array Corp. for all you've done for me!! I wish you all the very best!! Thank you again!!

Dan Tarpinian

I must say that my experience with Logic Staffing has been a positive one. From having to take care of my baby girl and go to school, they took their time and did their best in such short noticed to accommodate my work schedule when I reached out for help. I am forever grateful. They are reliable, they are fast as well as help you find the right fit for you. I would definitely recommend it. I enjoy where I work now.

Ilyana Guinn

I have had a very good experience with the attention, support, follow-up and process to be hired through Logic Staffing, especially with Moises Quevedo, he has been very patient with me and has taken into account all my needs when assigning me a Workplace. I greatly appreciate your support, you respond to your messages and questions assertively even outside of your working hours. Sincerely RECOMMENDED

Mary Ibarguen

Working for Logic has been a great experience. I worked through Logic Staffing for my first ever job and I would say their crew has really helped me feel comfortable and confident in what I could do. Stefaan especially helped with that. He was always checking in and I really value that. I would definitely recommend working with Logic Staffing!

Evelyn Nelson

I 100% recommend this agency. They helped me find a job. Moises is a kind person and he is always willing to help others. What I definitely loved was that this is the first agency that I've met their manager and part of their staff. The manager is very attentive and with a good heart.

Maria Jimenez

I have had such a great experience with Logic Staffing. They were quick to get me set up. They have been very responsive and always answer my questions. Pay is good, and always on time. Would highly recommend. They have also always worked with me on special accommodations.

Dac1407

How It Works

How It Works

Step 1 — Understand Your Operation

We align on roles, shifts, call volume, and timelines

Step 2 — Deploy Qualified Representatives

We match and place vetted talent

Step 3 — Manage & Support 

We ensure ongoing performance and reliability 

Ready to Strengthen Your Workforce?

Ready to Strengthen Your Workforce?

Let’s build a staffing solution that keeps your seats filled and your customers satisfied.